Machine Statistics
Overview
Meter records, which are collected and stored in the database, provide statistical data for every machine.
Meter records are collected when the "Get Meters" command is run (remote administration)
and when entering and exiting the SOP (Service & Operating Panel).
A meter record is a snapshot displaying the statistics of the machine and its devices at that point in time.
Every meter record is comprised of the machine header information and several panels specific to the machine selected.
Machine Header
Here's a screenshot of the machine header.

Unit ID of the machine. |
Timestamp when meter record data was collected. |
Total time spent "doing nothing". |
Total time in SOP (Service & Operating Panel) mode. |
Total time spent handling transactions. |
Total time due to unavailability. |
Total time spent due to hardware problems. |
Total time spent due to machine being offline. |
 |
Note: |
You can navigate through the meter records by clicking on the prev and
next links at the bottom of the page. |
The Panels
The panels and the values shown are dependent on what devices are in that particular machine.
a. Door
Here's a screenshot of the door panel.

(Lists "safe door" and 1-3 other doors) |
Counts '1' every time a door was opened. |
b. Cash Dispenser
Here's a screenshot of the cash dispenser panel.

(Lists 1-6 cassettes) |
Total number of bills dispensed (how many). |
Total value of bills dispensed (how much) |
Total number of times bills were dispensed. |
c. Cash Denomination
Here's a screenshot of the cash denomination panel.

Denomination in each cassette. |
Total number of bills dispensed from each cassette. |
Total value of bills dispensed from each cassette. |
d. Coin Dispenser
Here's a screenshot of the coin dispenser panel.

(Lists 1-6 hoppers) |
Total number of coins dispensed (how many). |
Total value of coins dispensed (how much) |
e. Coin Denominations
Here's a screenshot of the coin denomination panel.

Denomination in each hopper. |
Total number of coins dispensed from each hopper. |
Total value of coins dispensed from each hopper. |
f. Bill Validator
Here's a screenshot of the bill validator panel.

(Lists 1-4 bill validators) |
Total number of bills stacked for denomination/currency. (e.g. $5/USD) |
Total number of bills stacked for denomination/currency. (e.g. $20/USD) |
Total number of stacked tickets (how many). |
Total value of stacked tickets (how much) |
 |
Notes: |
1. * |
Bills received can be in domestic or foreign currency; therefore, the denomination & currency is specified. |
2. + |
Tickets must be in the same currency as currency dispensed. The number & value of tickets is displayed. |
g. Ticket Printer
Here's a screenshot of the ticket printer panel.

Total number of tickets printed. |
Total value of tickets printed. |
h. Smart Card
Here's a screenshot of the smart card panel.

Total number of smart cards dropped into kiosk. |
Total number of smart cards dispensed from kiosk. |
 |
Notes: |
1. * |
Patron is refunded balance on card, plus amount of deposit, when smart card is dropped. |
2. + |
Patron loads funds on to smart card, plus pays deposit, before smart card is dispensed. |
Filter Meter Records
You can filter meter records based on date range and machine.
 |
Click the filter button to navigate to the filter page.
For more info see Meter Filter. |