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1. Report Purpose

This report lists beef (dispute) transactions.  Totals are provided for "manual ticket" and "slot dispute" transactions, grouped based on currency.  Grand totals are also provided based on currency.  This report is for the currently selected property.

Here's an example of a Beef Transactions Report.

Beef Transactions Report

Here's a description of the columns used in this report:

1. Unit ID Unit ID identifies the QuickJack unit.
2. Transaction Type Manual Ticket or Slot Dispute.
3. Transaction # Transaction ID.
4. Unit Date Date & timestamp when transaction initiated at kiosk.
5. Asset # Asset# identifies the slot machine.  (originated from SMS)
6. Shift Employee's shift.  (day, swing, grave)
7. Employee ID Employee ID of employee handling the dispute.
8. Supervisor ID of supervisor that authorized the employee's transaction.
9. Beef Trans # Tracking number assigned to beef transaction.
10. Hit Date Date & timestamp of the jackpot win.
11. Status Current status of the beef transaction.
12. Sequence ID Quickjack unit tracking number.
13. Printed Ticket Ticket number for a printed ticket.
14. Redeemed Ticket Ticket number for a redeemed ticket.
15. Requested Amt Amount requested by employee.
16. Dispensed Amt Amount dispensed to employee.
17. SMS Amount Amount per the SMS (Slot Machine System).
18. Printed Amount Amount printed on a ticket.
19. Printed Status Status of printed ticket.
20. Redeemed Status Status of a redeemed ticket.

The default sort order is Unit ID | Trans Type | Trans ID; however, the report sort is customizable.

2. HTML Report Toolbar

report header This toolbar provides refresh, search, export, print, page navigation etc.


1. Preview Preview will display the report as a PDF file in the browser window.
2. Style Select style of report.  (color | gray scale | no fill)
3. Open All Select "Yes" to expand and show detail lines for all collapsed sections.  (unit ID with (+) sign)
4. Rpt Format Select report format (e.g. PDF, Excel) from list, then click GO to export report in selected format.
5. Navigation Use navigation controls to step forward or backward through report pages.
6. Parent Rpt Return to parent report.  (if currently within child report)
7. Search Enter search string and then use find and next to step through matches.  (case-insensitive)
8. Refresh Refresh report reloading with current data.
9. + Print Open print dialog box so that you can specify print options.  (must install "print control" first!)

3. Report Sort Order

You have the option of sorting the html report based on one of the following fields:

Sort Order Option
Click to toggle between ASC and DESC sort.


Note  Notes: 1.  An up arrow indicates an ascending sort and a down arrow indicates a descending sort.
2.  Clicking a sort control will collapse an "expanded" section if Open All on the toolbar is set to "No"!!!

4. Report Filter

Here's a screenshot of the report filter screen.

Beef Transactions Report

1. * Date Range Select a date range to filter on (or) go with the default (gaming day).
2. + Machine Select any machines which you would like to filter on.  (see notes below)
3. + Mach Group Select any machine groups you would like to filter on.  (see notes below)
4. + Mach Location Select any machine locations you would like to filter on.  (see notes below)
5. Status Select one or more statuses to filter on. (none selected = all statuses)
6. Employee ID Enter an employee ID to limit the report to a single employee.

Submit Button Submit button will generate and display a report in html format showing the HTML report toolbar.

Note  Notes:  1. *  The default date range is based on the GamingDayStart and GamingDayEnd system parameters.
2. *  You can enter a new date using the format yyyy/mm/dd (or) select one using the calendar tool.
3. +  These lists are automatically populated with the machines, groups and locations for the current property.
4. +  If no machines, groups or locations selected, the report is based on all machines for the current property.
5. +  The Unit IDs which match the selected machines (or) groups (or) locations are included in the report.
6. +  You can select more than one machine, group, or location within a list by using Ctrl+Click or Shift+Click.




Filter Dates Click in the textbox to display the calendar tool.

Use the "<" and ">" links to navigate to the previous or the next month.

Click on a day within the month displayed to change the date.
  • 00 - Completed
  • 01 - Pending
  • 02 - Failed
  • 03 - Partial dispense
  • 04 - Stacking
  • 05 - Void
  • 06 - Invalid ticket
  • 07 - Returned
  • 08 - Max value exceeded
  • 09 - Ticket host failed
  • 10 - Ticket printer failed
  • 11 - Retracted
  • 12 - Card retained
  • 13 - Cancelled
  • 14 - Reversal completed
  • 15 - Reversal failed