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1. Report Purpose

This report provides a detailed breakdown of items purchased by patrons with complimentary dollars, for the date range selected. The report detail line provides the patron card # (masked), cost in complimentary dollars, the quantity, the item description, and the transaction status.

Here's an example of a Detail Points Redeemed (Comp) Report.

Detailed Points Redeemed (Comp) Report

Here's a description of the columns used in this report:

1. UnitID Unit ID identifies the QuickJack unit.
2. Sequence ID Sequence ID is the system tracking number.
3. Unit Date Date/time of the transaction.
4. Patron Patron is the patron card number.  (masked)
5. Cost Complimentary dollars used to purchase item.
6. Quantity Number of items purchased.
7. Item Desc Description of the item.
8. Status Status is the current status of this transaction.  (status list)

The default sort order is Unit ID | Transaction Date; however, the report sort is customizable.

2. HTML Report Toolbar

report header This toolbar provides refresh, search, export, print, page navigation etc.


1. Preview Preview will display the report as a PDF file in the browser window.
2. Style Select style of report.  (color | gray scale | no fill)
3. Open All Select "Yes" to expand and show detail lines for all collapsed sections.  (with (+) sign)
4. Rpt Format Select report format (e.g. PDF, Excel) from list, then click GO to export report in selected format.
5. Navigation Use navigation controls to step forward or backward through report pages.
6. Parent Rpt Return to parent report.  (if currently within child report)
7. Search Enter search string and then use find and next to step through matches.  (case-insensitive)
8. Refresh Refresh report reloading with current data.
9. + Print Open print dialog box so that you can specify print options.  (must install "print control" first!)

3. Report Filter

Here's a screenshot of the report filter screen.

Detailed Points Redeemed (Comp) Report

1. * Date Range Select a date range to filter on (or) go with the default (gaming day).
2. + Machine Select any machines which you would like to filter on.  (see notes below)
3. + Mach Group Select any machine groups you would like to filter on.  (see notes below)
4. + Mach Location Select any machine locations you would like to filter on.  (see notes below)
5. ^ Patron Enter last four digits of patron card number surrounded by percentage signs (%).  (see above)

Submit Button Submit button will generate and display a report in html format showing the HTML report toolbar.

Note  Notes:  1. *  The default date range is based on the GamingDayStart and GamingDayEnd system parameters.
2. *  You can enter a new date using the format yyyy/mm/dd (or) select one using the calendar tool.
3. +  These lists are automatically populated with the machines, groups and locations for the current property.
4. +  If no machines, groups or locations selected, the report is based on all machines for the current property.
5. +  The Unit IDs which match the selected machines (or) groups (or) locations are included in the report.
6. +  You can select more than one machine, group, or location within a list by using Ctrl+Click or Shift+Click.
7. ^  The percentage sign (%) is a wildcard operator within SQL Server and represents 0 to many characters.




Filter Dates Click in the textbox to display the calendar tool.

Use the "<" and ">" links to navigate to the previous or the next month.

Click on a day within the month displayed to change the date.
  • 00 - Completed
  • 01 - Jammed on return
  • 02 - Returned (cannot cancel)
  • 03 - Jammed on storing
  • 04 - Confirmation failed
  • 05 - Jammed on return (cannot cancel)
  • 06 - Jammed on storing (cannot confirm)
  • 07 - Invalid Ticket
  • 08 - Maximum value exceeded
  • 09 - Partial dispense
  • 10 - Failed to stack
  • 11 - Returned ticket
  • 00 - Completed
  • 01 - Pending
  • 02 - Failed
  • 03 - Partial dispense
  • 04 - Stacking
  • 05 - Void
  • 06 - Invalid ticket
  • 07 - Returned
  • 08 - Max value exceeded
  • 09 - Ticket host failed
  • 10 - Ticket printer failed
  • 11 - Retracted
  • 12 - Card retained
  • 13 - Cancelled
  • 14 - Reversal completed
  • 15 - Reversal failed