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MONITORING
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REPORT
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HELP

1. Property Option

You have the option of creating this report for a single property or for multiple properties.

Single or Multiple Property
The single property report will filter on machines and machine groups within the current property, whereas, the multiple property report will include all machines and filter on properties and property groups.

Note:  This page provides information on the single property report.  For information on the mulitple property report click here.

2. Report Purpose

This report provides summary statistics for patron transactions.  Transactions are grouped by "Unit ID | Transaction Code | Status Code | Currency" with totals provided for each monetary column and separate totals for each currency (or) currency combination.

Patron transaction types include the following:

001 - ATM Withdrawal 005 - Bill Breaking 010 - POS Debit
002 - WAT Withdrawal 006 - Ticket Redemption 015 - Check Cashing
003 - WAT Deposit 007 - Point Redemption 016 - Offers Redemption
004 - Currency Exchange 009 - Cash Advance  

Here's an example of a Statistics Summary Report.

Statistics Summary Report

Here's a description of the columns used in this report:

1. Property Property is the property ID.
2. Unit ID Unit ID identifies the QuickJack unit.
3. Trans Code Transaction Code is one of the patron transaction codes.  (listed above)
4. Status Status is the current status of this transaction.  (status list)
5. Trans Count Transaction count is the number of transaction.
6. + Item Count Item count is the number of bills or tickets inserted.
7. Requested Amt Amount requested by patron.
8. Exchanged Amt Amount patron is to receive in exchange.
9. Dispensed Amt Amount dispensed to the patron.
10. Printed Amt Amount printed on a ticket or POS slip.

The sort order is Property | Unit ID | Transaction Code | Status | Currency.

Note  Notes:  +  3.  There can be zero to many bills or tickets inserted per transaction (item count), so trans count can differ.
@  4.  Currency combination refers to the combination of currencies shown on the detail line.  (e.g. currency exchange)

3. HTML Report Toolbar

report header This toolbar provides refresh, search, export, print, page navigation etc.


1. Preview Preview will display the report as a PDF file in the browser window.
2. Style Select style of report.  (color | gray scale | no fill)
3. Open All Select "Yes" to expand and show detail lines for all collapsed sections.  (with (+) sign)
4. Rpt Format Select report format (e.g. PDF, Excel) from list, then click GO to export report in selected format.
5. Navigation Use navigation controls to step forward or backward through report pages.
6. Parent Rpt Return to parent report.  (if currently within child report)
7. Search Enter search string and then use find and next to step through matches.  (case-insensitive)
8. Refresh Refresh report reloading with current data.
9. + Print Open print dialog box so that you can specify print options.  (must install "print control" first!)

4. Report Filter

Here's a screenshot of the single property filter screen.

Statistics Detail Report

1. * Date Range Select a date range to filter on (or) go with the default (gaming day).
2. + Machine Select any machines which you would like to filter on.  (see notes below)
3. + Mach Group Select any machine groups you would like to filter on.  (see notes below)
4. + Mach Location Select any machine locations you would like to filter on.  (see notes below)
5. Transaction Type Select transaction type(s) you wish to filter on.  (none selected = all trans types)
6. Status Select status(es) you wish to filter on.  (none selected = all statuses)
7. Settlement ID Settlement ID to filter report on.  See Settlement ID for more information.

Submit Button ^ Custom Report button expands form to allow filtering on "Status" and "Settlement ID".
Submit Button Submit button will generate and display a report in html format showing the HTML report toolbar.

Note  Notes:  1. *  The default date range is based on the GamingDayStart and GamingDayEnd system parameters.
2. *  You can enter a new date using the format yyyy/mm/dd (or) select one using the calendar tool.
3. +  These lists are automatically populated with the machines, groups and locations for the current property.
4. +  If no machines, groups or locations selected, the report is based on all machines for the current property.
5. +  The Unit IDs which match the selected machines (or) groups (or) locations are included in the report.
6. +  You can select more than one machine, group, or location within a list by using Ctrl+Click or Shift+Click.

5. Settlement ID

The Settlement ID can be obtained from the Settlement Slip or the Cash Settlement History Report.

The Settlement ID is composed of the Unit ID Prefix and the Settlement Batch Number.

Note  Notes:  1.  When you enter a Settlement ID the Date Range setting is ignored.
2.  The Unit ID Prefix is the 1st 3 characters of the Unit ID.  (e.g. Unit ID = 'QJ201' Prefix = 'QJ2')
3.  The Settlement ID can be common to more than one machine, if they share the same Unit ID Prefix.
4.  Enter Settlement Batch Number without leading zeroes.  (e.g. '26' rather than '0000026')




Filter Dates Click in the textbox to display the calendar tool.

Use the "<" and ">" links to navigate to the previous or the next month.

Click on a day within the month displayed to change the date.
  • 00 - Completed
  • 01 - Pending
  • 02 - Failed
  • 03 - Partial dispense
  • 04 - Stacking
  • 05 - Void
  • 06 - Invalid ticket
  • 07 - Returned
  • 08 - Max value exceeded
  • 09 - Ticket host failed
  • 10 - Ticket printer failed
  • 11 - Retracted
  • 12 - Card retained
  • 13 - Cancelled
  • 14 - Reversal completed
  • 15 - Reversal failed