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MONITORING
MAINTENANCE
REMOTE ADMINISTRATION
REPORT
VIEW
HELP
DATE: 2025-05-13 TIME: 13:07:14
| This help file includes the following topics: | |
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This report provides an option to create a report for a single property or for multiple properties. To create a report for a single property or for multiple properties, click the CREATE REPORT FOR SINGLE PROPERTY or CREATE REPORT FOR MULTIPLE PROPERTIES radio button respectively.
Single Property: The single property report enables you to filter the data based on criteria, such as date range, machine, machine groups, machine location, ticket status, and settlement ID within the current property.
Multiple Property: The multiple properties report enables you to filter the data based on criteria, such as date range, properties, property groups, ticket status, and settlement ID that include all machines of a property.
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Note: | This page provides information on the single property report. For information on the mulitple property report click here. |
The Ticket Redemption report provides a detailed breakdown of the ticket transactions grouped by machine and sorted by unit date. It also provides the status of each ticket and the transaction. A ticket is used as a payout method at the kiosk. It is also reffered to as a voucher. It has valid barcodes on the front side and is deemed to be the ticket holder's play money.
Shown below is an example of a Ticket Redemption report.
Given below are the field names and description of the fields displayed in this report:
| Unit ID | Displays the unit ID or name that identifies the kiosk unit. |
| Voucher | Displays the voucher or ticket number. |
| Voucher Status | Displays the current status of the ticketing operation. (status list) |
| Unit Date | Displays the date and time when the transaction was processed. |
| Status | Displays the current status of the transaction. (status list) |
| Transaction# | Displays the transaction identification number. |
| Sequence Id | Displays the system tracking number originated from CHS, which is used as the key for comparing and matching transactions in CHS BackOffice. |
| Asset Id | Displays the slot machine identification number received from the host.(originated from SMS) |
| Requested Amount | Displays the amount requested to be dispensed from the kiosk. |
| Exchanged Amount | Displays the amount calculated based on the exchange rate. |
| Dispensed Amount | Displays the actual amount dispensed from the kiosk. |
| Printed Amount | Displays the amount printed on the ticket. |
| Donated Amount | Displays the amount donated. |
| Residual Amount | Displays the remaining balance amount printed on a ticket. |
The sort order is Unit ID | Unit Date.
This toolbar provides refresh, search, export, print, page navigation etc.
| 1. Preview | Click Preview to display the report as a PDF file in the browser window. |
| 2. Style | Select the style of the report, such as color, gray scale, or no fill. |
| 3. Open All | Click the Yes radio button to expand and show detail lines for all collapsed sections. (with (+) sign) |
| 4. Report Format | Select the report format, such as PDF or Excel from the drop-down list, then click GO to export report in selected format. |
| 5. Navigation | Use navigation controls to move forward or backward through the report pages. |
| 6. Parent Report | Click to return to the parent report. (if currently within child report) |
| 7. Search | Enter search string and then click find and next to move through matches. (case-insensitive) |
| 8. Refresh | Click the Refresh button to reload the report with current data. |
| 9. + Print | Click the Print button to open the print dialog box and specify the print options. (must install "print control" first!) |
Shown below is an image of the single property filter screen:
To filter the report, do the following:
| 1. * Date Range | Select a date range based on which you want to filter or filter with the default date (gaming day). |
| 2. + Machine | Select a machine based on which you want to filter the data. For more information, see notes below. |
| 3. + Mach Group | Select a machine group based on which you want to filter the data. For more information, see notes below. |
| 4. + Mach Location | Select a machine location based on which you want to filter the data. For more information, see notes below. |
| 5. Ticket Status | Select ticket status(es) based on which you want to filter the data. (none selected = all statuses)For more information on how to display the TICKET STATUS filter option, see notes below. |
| 6. Settlement ID | Type the settlement ID based on which you want to filter the data. For more information, see Settlement ID. Also, for information on how to display the SETTLEMENT ID filter option, see notes below. |
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Click the Submit button to generate and display a report in html format along with the HTML report toolbar. |
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Notes: | 1. * | The default date range is based on the GamingDayStart and GamingDayEnd system parameters. |
| 2. * | You can enter a new date using the format yyyy/mm/dd (or) select one using the calendar tool. | ||
| 3. + | These lists are automatically populated with the machines, groups and locations for the current property. | ||
| 4. + | If no machines, groups or locations selected, the report is based on all machines for the current property. | ||
| 5. + | The Unit IDs which match the selected machines (or) groups (or) locations are included in the report. | ||
| 6. + | You can select more than one machine, group, or location within a list by using Ctrl+Click or Shift+Click. | 7. | You can display the TICKET STATUS and SETTLEMENT ID filter options by clicking on the CUSTOM REPORT button located on the top left-hand side of the report filter screen. |
The Settlement ID is composed of the Unit ID Prefix and the Settlement Batch Number. It can be obtained from the Settlement Slip or the Cash Settlement History Report.
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Notes: | 1. | When you enter a Settlement ID, the date range setting is ignored. |
| 2. | The Unit ID Prefix is the first three characters of the unit ID. (e.g. Unit ID = 'QJ201' Prefix = 'QJ2') | ||
| 3. | The settlement ID can be common to more than one machine, if they share the same unit ID Prefix. | ||
| 4. | Enter the settlement batch number without leading zeroes. (e.g. '26' rather than '0000026') |
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Click in the textbox to display the calendar tool. Use the "<" and ">" links to navigate to the previous or the next month. Click on a day within the month displayed to change the date. |
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