VIEW / HISTORY
| This help file covers the following topics: | |
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The email history section provides a list of the email notifications which were triggered by events. Email records with a status of "sent" were successfully sent to the profile recipient. These notifications are based on the event and machine parameters which were assigned to the profile in the maintenance>>notification>>profile section.
The email history page lists the email notifications for the current property.

| 1. Profile ID | Identifies the user to receive an email for this event. |
| 2. Event ID | Identifies the system event which took place. |
| 3. Datetime | Date/time record was added to email history with status assigned. |
| 4. * Status | Status of the email notification. (expired, failed, sent, or event_closed) |
| Notes: | 1. | The underlined column headers are sortable fields. (toggle between ascending and descending sorts) | |
| 2. | You can navigate through the pages by clicking on the prev and next links at the bottom of the page. | ||
| 3. | * Expired means that the email was dropped from the email queue after a specified period of time. | ||
| 4. | * Failed means that after a certain number of attempts the email was not successfully sent. | ||
| 5. | * Sent means that email notification was successfully sent. | ||
| 6. | * Event_closed means that the event was closed before an email notification could be sent. |
The email history filter allows you to filter emails based on datetime (record added to email history) and the profile.
| Click the filter button to navigate to the filter page. For more info see Email History Filter. |
The "Ack" column for a system event will either be "open" or display the source of acknowledgement.
Here's a list of possible values:
| Employee (e.g. admin) |
| Auto |
| Machine (e.g. FLT2, QJ2) |
| Open |
| Restart |