VIEW / HISTORY
This help file covers the following topics: | |
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The email history section provides a list of the email notifications which were triggered by events. Email records with a status of "sent" were successfully sent to the profile recipient. These notifications are based on the event and machine parameters which were assigned to the profile in the maintenance>>notification>>profile section.
The email history page lists the email notifications for the current property.
1. Profile ID | Identifies the user to receive an email for this event. |
2. Event ID | Identifies the system event which took place. |
3. Datetime | Date/time record was added to email history with status assigned. |
4. * Status | Status of the email notification. (expired, failed, sent, or event_closed) |
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Notes: | 1. | The underlined column headers are sortable fields. (toggle between ascending and descending sorts) |
2. | You can navigate through the pages by clicking on the prev and next links at the bottom of the page. | ||
3. | * Expired means that the email was dropped from the email queue after a specified period of time. | ||
4. | * Failed means that after a certain number of attempts the email was not successfully sent. | ||
5. | * Sent means that email notification was successfully sent. | ||
6. | * Event_closed means that the event was closed before an email notification could be sent. |
The email history filter allows you to filter emails based on datetime (record added to email history) and the profile.
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Click the filter button to navigate to the filter page. For more info see Email History Filter. |
The "Ack" column for a system event will either be "open" or display the source of acknowledgement.
Here's a list of possible values:
Employee (e.g. admin) |
Auto |
Machine (e.g. FLT2, QJ2) |
Open |
Restart |