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Email History

Overview

The email history section provides a list of the email notifications which were triggered by events.  Email records with a status of "sent" were successfully sent to the profile recipient.  These notifications are based on the event and machine parameters which were assigned to the profile in the maintenance>>notification>>profile section.

Email History List

The email history page lists the email notifications for the current property.

Email History List

1. Profile ID Identifies the user to receive an email for this event.
2. Event ID Identifies the system event which took place.
3. Datetime Date/time record was added to email history with status assigned.
4. * Status Status of the email notification.  (expired, failed, sent, or event_closed)

Note  Notes:  1.  The underlined column headers are sortable fields.  (toggle between ascending and descending sorts)
2.  You can navigate through the pages by clicking on the prev and next links at the bottom of the page.
3.  * Expired means that the email was dropped from the email queue after a specified period of time.
4.  * Failed means that after a certain number of attempts the email was not successfully sent.
5.  * Sent means that email notification was successfully sent.
6.  * Event_closed means that the event was closed before an email notification could be sent.

Filter Email History

The email history filter allows you to filter emails based on datetime (record added to email history) and the profile.

Filter Button Click the filter button to navigate to the filter page.  For more info see Email History Filter.




The "Ack" column for a system event will either be "open" or display the source of acknowledgement.

Here's a list of possible values:

Employee (e.g. admin)
Auto
Machine (e.g. FLT2, QJ2)
Open
Restart