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This help file covers the following topics:
  1. Overview
  2. Enter Profile Information
  3. Enable/Disable Notifications
  4. Event Filter Settings
  5. Machine Filter Settings
  6. UTC TimeZone Offset
  7. Notification Schedule
  8. Profile Holidays

Overview

This new profile page allows you to enter a user's name and email address, plus filter what notifications are to be sent, based on event and machine settings. Time zone settings enable notifications to be sent for the dates and times set in the profile scheduling page.

Enter Profile Information

Enter the user's profile ID, email address, first name and last name.

User Information

1. * Profile ID Enter a profile ID for the user.  (see notes below)
2. Email Address Enter the email address where notification are to be sent.
3. First Name Enter the user's first name.
4. Last Name Enter the user's last name.

Note  Notes:  1.  * The user can be external to the organization (e.g. field techician) and does not require a BO User ID.
2.  * The profile ID is saved with email notification records and displayed in the view->history->email tab.

Enable/Disable Notifications

This section allows you enable or disable email notifications.

Send Condition

1. Email Profile Select "active" or "disabled".  (disabled means no email notifications sent)

Event Filter Settings

Select the event severity level and types of events to receive notifications on.

Notification Event Filter

1. Event Severity Select event severity level.  (All, Critical, Critical and Warning)
2. Event Group Select "All" (or) up to 5 event groups using CTRL+click.

Machine Filter Settings

Select the machines to receive notifications on, based on machine group, location and keyword.

Notification Machine Filter

1. Mach Group Select the machine group(s).
2. Mach Location Select the machine location(s).
3. Mach Keyword Select the machine keyword(s).

Note  Notes:  1.  The default for all listboxes is "All", but you can select up to 5 items from each list using CTRL+click.
2.  You can assign a machine group, location and keyword(s) to a machine under "maintenance/machine".

UTC TimeZone Offset

Set the Employee TimeZone Offset, so that the date and time of System events are converted to your employee timezone. BackOffice will then determine if you should receive email notifications based on the date and time ranges within your notification schedules.

UTC TimeZone Offset

1. BO Offset BO UTC TimeZone Offset is set within System Parameters.  (read only)
2. Employee Offset Set the Employee UTC TimeZone Offset.  (see notes)

Note  Notes:  1.  UTC stands for "Coordinated Universal Time".  (replaces GMT)
2.  Set whether timezone offset is minus or positive (-/+) and then the hours and minutes.

Notification Schedule

You can schedule notification emails to be sent during specified date and time periods.

Schedule Button Click schedule button to navigate to scheduling page.  For more info see Notification Schedule.

Profile Holidays

You can select specific holidays on which to receive email notifications.

Holidays Button Click holidays button to navigate to your profile holidays page.  For more info see Profile Holidays.




Here's a list of the machine status codes.

 StateEvent Status
In ServiceNORMAL or GOOD
In ServiceWARNING or LOW
In ServiceCRITICAL
SOP or
Out of Service		ANY
Off lineANY
Out of ServiceCRITICAL