MAINTENANCE / MACHINE
This help file covers the following topics: | |
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Adding a machine through BackOffice is done for "test purposes" only.
When a new machine is brought online it automatically creates a new machine record in BackOffice with some basic information (Unit ID, Serial Number). You will then need to update the existing record, if you wish to add the keywords, group, status, location and machine parameters.
This section is for entering identification information (UnitID, IP Address), location, and keywords.
1. * Unit ID | Enter machine unit ID. |
2. + Serial No. | Machine serial number. (read only field!) |
3. IP | Enter IP address assigned to this machine. |
4. ^ Location | Enter the location to be used for filtering this machine. |
5-6. ^ Keywords | Enter keywords to be used for filtering this machine. |
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Note: | 1. | * The Unit ID field is the only required field. |
2. | + Serial number is received from machine and entered into the database when it first connects to BO. | ||
3. | ^ Location & keywords are used for filtering machines in the "monitoring/machine status" section. | ||
4. | ^ Location is also used for filtering machines in the "reports" section. |
This section is used for storing location parameters, used by google maps, for pinpointing this machine on a map.
A google map, displaying machine locations, can be viewed by clicking on the "monitoring/machine status/map" tab.
You have the option of:
1. * Latitude | Enter latitude. (default 0) |
2. * Longitude | Enter longitude. (default 0) |
3. * Address | Enter full address. (if entering address, longitude and latitude should be 0) |
Add notes if you wish to store additional information about a particular machine.
This section allows you to add the machine to a group and to update the status.
1. * Mach Group | Select machine group. |
2. + Status | Select status. (active/inactive) |
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Note: | 1. * | The machine group is used for filtering machines in the "monitoring/machine status", "remote administration" and "report" sections. |
2. + | You may want to set a machine to "inactive" if it will be out-of-service for an extended period of time. Once inactive, it is removed from "monitoring" and "commands", but still included in reports. |
This section allows you to add machine parameters.
1. * Param Group | Group that parameter belongs to. |
2. * Param ID | Parameter ID. (click to edit parameter data) (see notes) |
3. + Param Data | Parameter Data. (overrides param data inherited from the property) |
4. Comments | Description of parameter. |
5. ^ Delete | Select checkbox for any machine parameter you wish to delete. |
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Click this button to add a new machine parameter. Click here for more information. |
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Note: | 1. | * The underlined column headers are sortable fields.  (You can toggle between ascending and descending sorts) |
2. | * When sorting by param group the primary sort is "param group" and the secondary sort is "param id". | ||
3. | * For information on editing paramater data or adding a machine parameter see machine parameters. | ||
4. | + The parameter data set at the machine level overrides the parameter data inherited from the property. | ||
5. | ^ Deleting a machine parameter resets the parameter data to the parameter data stored at the property level. |
When a machine starts up it checks to ensure that the its serial number matches the BackOffice serial number for this machine.
If the serial numbers do not match then the machine will shutdown and trigger an event. In this case, the serial number shown in the machine section must be removed. The next time the machine starts, if the serial number per the machine record is blank, then the machine record is updated with the serial number sent by the machine.
Note: In the event that the serial number sent by the machine and the serial number in the machine record are BOTH blank, then the machine will continue to operate. This is to satisfy the requirements of certain customers.