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MONITORING
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REMOTE ADMINISTRATION
REPORT
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HELP
Machine
Machine Group
This help file covers the following topics:
  1. Overview
  2. Update IP/Keywords
  3. Update Map Location
  4. Add Notes
  5. Update Group/Status
  6. Update/Add Parameter

Overview

This page is used for updating machines.  It is divided into four sections based on the information being updated.

Update IP/Keywords

This section is for updating the machine's IP address, location, and keywords.

Update IP/Keyword

1. Unit ID Machine unit ID.  (cannot be updated)
2. Serial No. Machine serial number.  (read only field!)
3. IP Update the IP address assigned to this machine, if required.
4. * Location Update the location used for filtering this machine, if required.
5-6. * Keywords Update the keywords used for filtering this machine, if required.

Clear Button Remove serial number if it does not match machine.  read more...

Note  Note:  1.  * The Unit ID field is the only required field.
2.  + Location & keywords are used for filtering machines in the "monitoring/machine status" section.
3.  + Location is also used for filtering machines in the "reports" section.

Update Map Location

This section is used for storing location parameters, used by google maps, for pinpointing this machine on a map.
 A google map, displaying machine locations, can be viewed by clicking on the "monitoring/machine status/map" tab.

You have the option of:

  1. Entering the machine's latitude and longitude.
  2. Entering full address (including province, country & postal code)

Update Location

1. * Latitude Update latitude, if required.  (default 0)
2. * Longitude Update longitude, if required.  (default 0)
3. * Address Update address.  (if using address, longitude and latitude should be 0)

Add Notes

This section allows you to include additional information about a particular machine.

Mach Details Notes

Note  Note:  1.  Notes can be edited only by the BO user who has added the notes.
2.  If you edit and save a note, details such as date and time when the note is edited, the user name,
and the content of the note appears.

Update Group/Status

This section allows you to add the machine to a group and to update the status.

Update Group/Status

1. * Mach Group Update machine group, if required.
2. + Status Update status, if required.  (active/inactive)

Note  Note:  1. *  The machine group is used for filtering machines in the "monitoring/machine status", "remote administration" and "report" sections.
2. +  You may want to set a machine to "inactive" if it will be out-of-service for an extended period of time. Once inactive, it is removed from "monitoring" and "commands", but still included in reports.

Update/Add Parameter

This section allows you to update an existing parameter or add a new machine parameter.

Update/Add Parameters

1. * Param Group Group that parameter belongs to.
2. * Param ID Parameter ID.  (click to edit parameter data)  (see notes)
3. + Param Data Parameter Data.  (overrides param data set at corporate or property level)
4. Comments Description of parameter.
5. ^ Delete Select checkbox for any machine parameter you wish to delete.

add Parameter Button Click this button to add a new machine parameter.  Click here for more information.

Note  Note:  1.  * The underlined column headers are sortable fields.  (You can toggle between ascending and descending sorts)
2.  * When sorting by param group the primary sort is "param group" and the secondary sort is "param id".
3.  * For information on editing paramater data or adding a machine parameter see machine parameters.
4.  + The param data for a machine param overrides the param data set at the corporate or property level.
5.  ^ Deleting a machine param resets the param data to the param data set at the corporate or property level.




When a machine starts up it checks to ensure that the its serial number matches the BackOffice serial number for this machine.

If the serial numbers do not match then the machine will shutdown and trigger an event.  In this case, the serial number shown in the machine section must be removed.  The next time the machine starts, if the serial number per the machine record is blank, then the machine record is updated with the serial number sent by the machine.

Note: In the event that the serial number sent by the machine and the serial number in the machine record are BOTH blank, then the machine will continue to operate.  This is to satisfy the requirements of certain customers.