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This help file covers the following topics:
  1. Overview
  2. Update Profile Information
  3. Enable/Disable Notifications
  4. Update Event Filter
  5. Update Machine Filter
  6. UTC TimeZone Offset
  7. Notification Schedule
  8. Profile Holidays

Overview

The profile update page allows you to enable or disable notifications and also change the event and machine parameters used for filtering notifications.

Update Profile Information

This section allows you to update the user's profile information.

User Information

1. Profile ID Profile ID.  (cannot be updated)
2. Email Address Update the user's email address, if required.
3. First Name Update the user's first name, if required.
4. Last Name Update the user's last name, if required.

Enable/Disable Notifications

This section allows you enable or disable email notifications.

Send Condition

1. Email Profile Select "active" or "disabled".  (disabled means no email notifications sent)

Update Event Filter

Select the event severity level and types of events to receive notifications on.

Notification Event Filter

1. Event Severity Select event severity level.  (All, Critical, Critical and Warning)
2. Event Group Select "All" (or) up to 5 event groups using CTRL+click.

Update Machine Filter

Select the machines to receive notifications on, based on machine group, location and keyword.

Notification Machine Filter

1. Mach Group Select the machine group(s).
2. Mach Location Select the machine location(s).
3. Mach Keyword Select the machine keyword(s).

Note  Notes:  1.  The default for all listboxes is "All", but you can select up to 5 items from each list using CTRL+click.
2.  You can assign a machine group, location and keyword(s) to a machine under "maintenance/machine".

UTC TimeZone Offset

Set the Employee TimeZone Offset, so that the date and time of System events are converted to your employee timezone. BackOffice will then determine if you should receive email notifications based on the date and time ranges within your notification schedules.

UTC TimeZone Offset

1. BO Offset BO UTC TimeZone Offset is set within System Parameters.  (read only)
2. Employee Offset Set the Employee UTC TimeZone Offset.  (see notes)

Note  Notes:  1.  UTC stands for "Coordinated Universal Time".  (replaces GMT)
2.  Set whether timezone offset is minus or positive (-/+) and then the hours and minutes.

Notification Schedule

You can schedule notification emails to be sent during specified date and time periods.

Schedule Button Click schedule button to navigate to scheduling page.  For more info see Notification Schedule.

Profile Holidays

You can select specific holidays on which to receive email notifications.

Holidays Button Click holidays button to navigate to your profile holidays page.  For more info see Profile Holidays.




Here's a list of the machine status codes.

 StateEvent Status
In ServiceNORMAL or GOOD
In ServiceWARNING or LOW
In ServiceCRITICAL
SOP or
Out of Service		ANY
Off lineANY
Out of ServiceCRITICAL